Cookie Policy
Last updated: 8 January 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us make the website function better and improve your user experience. This cookie policy explains which cookies Grafzorg uses, why, and how you can manage your preferences.
2. Which Cookies Do We Use?
Necessary Cookies
- Session management: Keep your session active while browsing
- Security cookies: Protect against cross-site request forgery
- Form data: Remember entered form data
- Cookie preferences: Remember your cookie settings
Functional Cookies
- Language preferences: Remember your language setting
- Form assistance: Help with filling in contact forms
- Chat functionality: Support live chat features
Analytical Cookies
- Visitor statistics: Number of visitors and page views
- Usage patterns: Which pages are visited most
- Technical information: Browser type and device information
3. What Do We Use Cookies For?
- Website functionality and user experience
- Protection against abuse and attacks
- Improving contact forms
- Website optimisation and technical stability
4. Third-Party Cookies
Google Services
- Google Analytics: For website statistics (anonymised)
- Google Fonts: For web typography
Other Services
- Weglot for multilingual translation (NL/FR/EN)
- Chat widgets for customer service
5. Your Rights and Choices
You can manage cookies via our cookie banner, your browser settings or by contacting us. All modern browsers (Chrome, Firefox, Safari, Edge) offer the option to manage cookies.
6. Consequences of Disabling Cookies
Disabling cookies may limit the functionality of our website: contact forms may not work correctly, preferences will not be remembered and some pages may load more slowly.
7. Updates to This Policy
We may update this cookie policy from time to time to support new functionalities, comply with legal requirements or improve our services.
8. Contact About Cookies
Do you have questions about our use of cookies? E-mail: privacy@gravenzorg.be — Telephone: 0456 99 08 42. Please mention "Cookie policy question" — we respond within 2 working days.